Refund Policy

Last Updated: October 13, 2026

At Pi+, we want you to be fully satisfied with your purchase. Please read our refund policy carefully to understand your rights and obligations.

1. Return Window

  • We offer a 3‑day return policy, which means you have 3 days after receiving your item to request a return.

  • Requests made after this period will not be eligible.

2. Eligibility for Returns

To qualify for a return:

  • The item must be in the same condition as received.

  • It must be unworn or unused, with all tags intact, and in the original packaging.

  • A receipt or proof of purchase is required.

Items sent back without prior approval will not be accepted.

3. How to Initiate a Return

  • Contact us at care@piplus.co.in to request a return.

  • If approved, we will provide instructions on how and where to send your package.

  • Customers are responsible for ensuring the package is securely shipped back.

4. Damages & Issues

  • Please inspect your order upon delivery.

  • If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and resolve it promptly.

5. Exceptions / Non‑Returnable Items

Certain items cannot be returned:

  • Perishable goods (e.g., food, flowers, plants).

  • Custom or personalized products.

  • Personal care items (e.g., beauty products).

  • Hazardous materials, flammable liquids, or gases.

  • Sale items and gift cards are non‑returnable.

If you are unsure about the eligibility of your item, please contact us before initiating a return.

6. Exchanges

The fastest way to get the product you want is to return the original item. Once the return is approved, you may place a new order for the replacement item.

7. Refunds

  • Once we receive and inspect your returned item, we will notify you of approval or rejection.

  • If approved, a refund will be issued to your original payment method.

  • Please note: It may take additional time for your bank or credit card provider to process and post the refund.

8. Contact Us

For any questions regarding returns or refunds, please reach out:

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